Privacy notice
Who we are
Kyndra Studios is a growth studio based in London, run by Adam Reynolds. We decide how the personal information described here is used, which makes us the data controller under UK data protection law (the UK GDPR and the Data Protection Act 2018).
Questions about this notice or your information: hi@kyndrastudios.co.uk.
What we collect
When you fill in a form or email us: your name, email address, phone number if you give it, company, and whatever you tell us about your project, including any files you upload with a brief.
When you become a client: the contact and billing details we need to deliver the work and invoice you.
When you browse the site: this website doesn’t use analytics or advertising cookies, so we don’t track your visit.
How we use it
To reply to your enquiry and talk about working together (our legitimate interest in responding to people who contact us).
To deliver work you have hired us for and to send invoices (to perform our contract with you, and to meet our accounting obligations).
We do not sell your information, and we do not add you to a mailing list unless you ask us to.
Who we share it with
Only the services we use to run the studio: our website host (Netlify, which also stores the messages and files you send through the website’s forms), email and file storage (Google Workspace and Google Drive), and our accounting tools. Each processes data on our behalf under their own data protection terms.
If we work with freelancers or creators on your project, we share only what they need to do that work.
Some of these providers may store data outside the UK. Where they do, they use approved safeguards such as the UK International Data Transfer Addendum.
How long we keep it
Enquiries that do not become work: up to 2 years, then deleted.
Client records and invoices: 6 years after the end of the tax year they relate to, as UK law requires.
Your rights
You can ask to see the information we hold about you, have it corrected or deleted, restrict or object to how we use it, or receive a copy to take elsewhere.
Email hi@kyndrastudios.co.uk and we will reply within one month.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.
Cookies
We use one strictly necessary cookie to remember the choice you make in the cookie box, for six months. This website doesn’t set analytics or advertising cookies, and if we add analytics it will only run if you choose Accept. You can change your choice at any time with Cookie settings at the bottom of every page.